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Construction Retail Industry Analysis

AIM is experienced in market data collection, processing and analysis for construction industry. We implement projects on customer and product segmentation, loyalty improvement, market data analysis in order to help retail networks boost their sales volumes by improving buyer experience management (BXM). Research based on application of NPS (Net Promoter Score) and CSI (Customer Satisfaction Index) methods to measure customer loyalty and satisfaction, as well as our recommendations on working with Detractors for construction retail chains and supermarkets help meet the needs and demands of the buyers in the most efficient and timely manner.